Company Overview

Image Mobiles and Computers is a leading retailer in Kerala's dynamic electronics market, offering cutting-edge mobile and computer products to meet the evolving needs of our customers. With a strong commitment to customer satisfaction and innovation, we provide an exciting and growth-oriented environment for individuals looking to thrive in the fast-paced world of retail electronics.

Role Impact

As a Tele Sales Representative, you will play an integral role in our sales team by connecting with potential customers, identifying their needs, and promoting the best electronic solutions tailored to their requirements. Your ability to effectively communicate and build rapport will directly contribute to the growth and success of Image Mobiles and Computers by helping us maintain strong customer relationships and driving sales performance.

Key Responsibilities

• Engage with potential and existing customers over the phone to introduce products, services, and promotions.
• Identify customer needs and recommend the most appropriate solutions from our range of mobile phones and computer products.
• Provide detailed product information and answer any customer inquiries with clarity and professionalism.
• Achieve individual sales targets while maintaining a high level of customer satisfaction.
• Maintain and update customer records in the system to ensure accurate tracking of interactions and follow-ups.
• Collaborate with the sales team to support and achieve company-wide sales goals.

Required Skills

• Technical Skills: Basic understanding of mobile phones, computers, and electronics.
• Soft Skills: Strong communication and interpersonal skills, problem-solving abilities, and a customer-centric approach.
• Ability to build rapport quickly and work collaboratively in a fast-paced environment.

Qualifications

• Education: Plus Two (Higher Secondary) or equivalent.
• No prior experience required, though any exposure to customer service or sales would be beneficial.

Past Experience

While prior experience in sales or customer service is advantageous, we welcome candidates with no experience who are eager to learn and grow within the retail electronics industry.

Why Join Us?

At Image Mobiles and Computers, we believe in nurturing talent and providing opportunities for personal and professional growth. By joining our team, you'll be part of a company that values innovation, customer satisfaction, and collaboration. This role offers a perfect entry point for those interested in building a career in retail sales and electronics.

Take the first step towards a rewarding career with us today!