Job Title: Tele Sales

Location: Kerala

Experience: 1 Year

Company: Image Mobiles and Computers

Company Overview

Image Mobiles and Computers is a trusted name in Kerala’s retail electronics industry, known for delivering the latest in mobile phones, computers, and electronic accessories with exceptional customer service. As a leading electronics retailer, we are committed to offering cutting-edge technology solutions while fostering a dynamic and customer-focused environment.

Role Impact

As a Tele Sales Executive, you will be a crucial link between our customers and our brand. Your role directly influences customer satisfaction, sales performance, and the company's growth by converting inquiries into successful sales and promoting our range of electronic products. Your contributions help us maintain our competitive edge and build long-term customer loyalty.

Key Responsibilities

• Engage with customers over the phone to understand their needs and recommend suitable products.
• Follow up on sales leads and inquiries in a timely and professional manner.
• Maintain accurate records of customer interactions and sales activity.
• Collaborate with the in-store and support teams to ensure a seamless customer experience.
• Meet or exceed daily and monthly sales targets.
• Stay updated on the latest products, features, and industry trends to effectively assist customers.

Required Skills

• Excellent verbal communication and interpersonal abilities.
• Persuasive sales techniques and the ability to build rapport quickly.
• Basic computer proficiency for managing call logs and sales data.
• Strong listening skills and attention to detail.
• Self-motivated with a results-driven approach.

Qualifications

• Minimum education: Plus Two (Higher Secondary) or equivalent.

Past Experience

• At least 1 year of experience in tele sales, customer service, or a similar customer-facing role in the retail or electronics sector is preferred.

Join Image Mobiles and Computers and be part of a passionate team driving Kerala’s electronics retail forward—one customer at a time.